Privacy Policy

Effective October 6, 2026

Below Zero Film Solutions, known as Below Zero Window Tint ("we," "us," or "our"), explains here how we handle information when you visit our website, request a quote, contact us, or choose to receive text messages.

Information we collect

We collect information you provide, such as your name, email address, phone number, vehicle year, make and model, services you are interested in, and the contents of your requests and communications. When you choose SMS messaging, we record your consent selections and related consent records.

Our website and service providers may also process technical information needed to operate and protect the site and forms, including IP address, browser and device information, pages visited, and interaction times. Please do not submit payment card details or other sensitive information through our quote form.

How we use information

  • Respond to questions, prepare quotes, schedule appointments, and deliver requested services.
  • Send appointment confirmations, reminders, quote follow-ups, and service updates through the channels you select.
  • Send offers, discounts, and information about new services when you have separately agreed to receive marketing messages.
  • Maintain customer and consent records, secure our systems, troubleshoot issues, and meet applicable legal obligations.

Text messaging and your choices

Providing a phone number alone does not enroll you in SMS messaging. Our form offers separate, optional choices for service-related and marketing texts. Neither box is checked by default, and you can submit a request or purchase services without agreeing to text messages.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact us using the details below. Withdrawing SMS consent does not prevent you from contacting us by phone or email.

Mobile information and SMS consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use service providers, including our customer relationship management, form-hosting, and messaging providers, to process information on our behalf in order to deliver the services described here. They do not receive permission to use your SMS consent for their own marketing.

Other disclosures

We may disclose information when required by law or a valid legal process, or as necessary to address fraud, security threats, or the protection of legal rights. These disclosures do not authorize another business to send you marketing texts.

Cookies and third-party services

Our site and embedded forms may use cookies or similar technologies for functionality, security, and remembering preferences. You can manage cookies in your browser, although blocking them may affect some features. Links to Google, Instagram, or other third-party websites take you to services with their own privacy policies.

Retention and security

We retain information for as long as reasonably needed to handle your requests, provide services, document consent and opt-outs, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards; no online service can guarantee absolute security.

Access, correction, and deletion requests

You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity and may retain records required by law or needed to honor an opt-out. Any additional rights provided by applicable law remain available to you.

Children's privacy

Our services and website are not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can review and address it.

Policy updates

We may update this policy as our practices change. The effective date above identifies the current version. Any materially different use requiring new consent will be handled in accordance with applicable law.

Contact us

Below Zero Film Solutions
738 S Perry Ln Suite 14
Tempe, AZ 85281
Phone: (907) 350-1672
Email: [email protected]

See our Terms & Conditions for SMS program details.